Undo Documentation
  • Getting Started
    • What does Undo do?
    • Switching to a paid plan to accommodate all products
  • Undoing Changes
    • How to undo changes
  • Storage Information
    • Where are my backup data and images stored?
    • Information stored for products
    • Information stored for collections
    • Information stored for pages
    • Information stored for blogs
    • Information stored for articles
    • Information stored for shop metafields
    • Information stored for themes
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  1. Storage Information

Where are my backup data and images stored?

Undo uses a class-leading database system for powering and securing backups. Related medias (images and files) are stored in a secure, cloud based object storage accessible via cdn.undoapp.io

No sensitive information about customers or orders are ever saved.

All object information including change history as well as related medias are instantly deleted if you choose to uninstall Undo. Going forward, Undo will offer a 30-day retention period before deleting your data in the event of an uninstall, allowing you to reinstall with all data intact, if the app was deleted in error.

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Last updated 1 year ago